• A deeper appreciation of communication differences

    Recognise the value in how different people communicate, including yourself, and understand how these differences shape thinking, behaviour, and connection.

  • More choice and confidence in how you communicate

    Learn how to adjust your communication with awareness and intention, so you can meet others where they are without losing authenticity or second-guessing yourself.

  • Stronger connection and better outcomes

    Build trust, navigate relationships with greater ease, and create conversations that lead to clearer, more positive outcomes for everyone involved.

Making sense of how people communicate

The Connection Compass helps you recognise:

  • what different people tend to prioritise in conversation

  • how communication styles influence focus, pace, and decision-making

  • why the same message can land very differently with different people

Rather than treating these differences as problems to fix, this course helps you recognise their value and work with them more skilfully.

Why this matters

In a busy, always-on world, it’s easy for communication to become rushed, transactional, or disconnected, even in our closest relationships.

When we slow down enough to understand how we and others communicate, conversations become more human again.

More present. More respectful. More connecting.

This module supports that shift, helping you build trust, understand and value difference, and create clearer outcomes in a world that often pulls us in the opposite direction.
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Not just a load of theory ...

Expect short, focused video lessons, everyday examples, real-world practise scenarios & guided reflections using a downloadable workbook. The emphasis is on noticing patterns and applying insight, to truly embed your learning.

  • Bitesize and easy to fit around real life:
    With short lessons you can complete in under 60 minutes, this course fits easily into a lunch break or a quiet moment at home.

  • Backed by learning experts:
    The Shift is created by Vercium, learning and development specialists with years of experience supporting thousands of people to grow personally and professionally.

  • Support that deepens over time:
    Guided reflections help you pause, notice patterns, and return to what you’ve learned whenever you need clarity. Understanding how you and others communicate is an ongoing practice.


About the Shift


The Shift is a space for practical, purposeful learning that supports real and transformative personal growth.

Created by experienced educators, our programmes blend psychology, coaching and behavioural science. They are grounded in evidence and designed to create meaningful, lasting change, helping you shift the way you think and behave, with skills you can return to whenever you need them.


The Shift Essentials is a learning curriculum designed to help you become the best version of yourself, both professionally and personally. It's the foundation of self-development, who we are, and it is at the heart of what The Shift is all about.

Connection Compass: Course Overview

Module 3 of The Shift Essentials Pillar 1: Emotional Intelligence

    1. Introduction & Overview

    2. Welcome to Emotional Intelligence: Connection Compass (Module 3)

    1. What's Inside: Exercise Overview

    2. Download Your Workbook

    1. Video Guide - Part 1: Understanding Your Communication Style

    2. Video Guide - Part 2: The Four Communication Styles

    3. Video Guide - Part 3: Practising Connection - Shifting Your Style

    1. Moving forward with the Connection Compass

    2. What Next?
  • £30.00
  • 9 lessons
  • 0.5 hours of video content