Exclusive Preview - FREE for a limited time!

Ahead of the release of 'The Shift Essentials' this January, you’re invited to an exclusive preview of our Managing Difficult Conversations course for FREE.

Bitesize Lessons

Complete this course in less than 60 minutes—perfect for a lunch break or between meetings.

Backed by Learning Experts

Created by Vercium, specialists in training and development with years of experience helping thousands of people grow personally and professionally.

Support that sticks

Guided preparation you can come back to whenever a difficult conversation arises—because real-life challenges don’t happen just once.

About the Course

Are difficult conversations with a partner or family member, friend or neighbour, client or colleague causing you stress and anxiety? You're not alone! Many of us spend valuable energy worrying about unresolved conflict, whether at work or at home.  Our 'Managing Difficult Conversations' Course equips you with the tools and confidence to navigate challenging discussions effectively. Learn practical strategies, communication techniques, and gain the expertise needed to excel in every interaction. Take the first step towards becoming a communication expert today! Enroll now and transform your communication skills.

About The Shift

The Shift is a space for practical, purposeful learning that supports real personal growth. Created by expert educators, our programmes blend psychology, coaching, and behavioural science, grounded in evidence and designed to create meaningful, lasting transformation. Whether you’re looking to grow personally or professionally, our courses help you build confidence, manage emotions, and shift the way you think and behave. Develop skills that you can return to whenever you need them - on your terms, in your own time.

Course Curriculum

5 Chapters · 10 Lessons

  1. 1

    Introduction to Managing Difficult Conversations with Confidence

    1. (Included in full purchase)

      Welcome

    2. (Included in full purchase)

      Why Difficult Conversations Matter

  2. 2

    Your Workbook

    1. (Included in full purchase)

      Your Space to Reflect, Prepare and Practise

    2. (Included in full purchase)

      Download your Workbook

  3. 3

    Mastering the Mindset

    1. (Included in full purchase)

      Building the Right Mindset for Meaningful Conversations

    2. (Included in full purchase)

      Applying the CEO Mindset - Guided Preparation

  4. 4

    Moving to Meaningful Dialogue

    1. (Included in full purchase)

      Your Four Step Process

    2. (Included in full purchase)

      Putting ACES into Practice - Guided Preparation

  5. 5

    Bringing It All Together

    1. (Included in full purchase)

      Moving Forward with Confidence

    2. (Included in full purchase)

      Top Take-Aways for Managing Difficult Conversations

What people are saying

Discover how our course has transformed communication skills and empowered individuals and professionals to handle tough conversations with ease.

”
It was great to learn about how we shouldn’t fear these conversations but learn to embrace them.
Course Particpant

Boston, USA

”
I'm going to use these tactics and implement them in my daily communication. After your training, my wife said that she couldn’t quarrel with me!
Course Participant

Europe

”
It helps a lot to see thing differently in more positive way and enter to conversation with active energy and empathy. Easy to understand and absorb the skill set provided. Thank you very much!!
Course Participant

South East Asia

”
I am now better equipped with tools for my next difficult conversation at work. This training also helped me at personal level.
Course Participant

Switzerland

Ready to Master Difficult Conversations?

Join now and unlock the key to successful communication in any situation. Don't let challenging dialogues hold you back from your full potential. Full Price: £49

Enroll Now - FREE for a limited time!